privacy policy 

Effective Date: 12/06/25

Welcome to www.bcityaesthetics.co.uk (the “Site”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Who We Are

This website is operated by Bcity Aesthetics. For the purposes of data protection law, Bcity Aesthetics is the data controller and is responsible for your personal information.

If you have any questions about this Privacy Policy, please contact us at:
Email: hello@bcityaesthetics.co.uk

2. What Information We Collect

We may collect and process the following types of personal data:

• Contact Information – such as your name, email address, phone number.

• Technical Data – including IP address, browser type, operating system, and website usage data through cookies and analytics tools.

• Enquiry Information – information you provide when you contact us via forms or email.

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and provide customer support.

• Improve and maintain our website and user experience.

• Send occasional marketing or informational communications (with your consent).

• Comply with legal and regulatory obligations.

4. Legal Basis for Processing

Under UK data protection laws, we rely on the following lawful bases:

• Consent – for email marketing or cookies (where required).

• Contract – where processing is necessary to fulfil a request or agreement with you.

• Legitimate Interests – for business operations and website analytics, provided your rights do not override those interests.

• Legal Obligation – for compliance with applicable laws.

5. How We Share Your Information

We will never sell your personal data. We may share it with:

• Service providers who help us operate the website (e.g., web hosting, email providers).

• Regulatory bodies or legal authorities, if required by law.

All third-party providers are required to respect the security of your personal data and process it in accordance with the law.

6. Data Retention

We only keep your data for as long as necessary to fulfil the purposes for which it was collected, including legal or regulatory requirements.

7. Your Data Protection Rights

You have rights under the UK GDPR, including:

• Access to the personal data we hold about you.

• Correction of inaccurate or incomplete data.

• Erasure of your data in certain circumstances.

• Objection to processing or requesting restrictions.

• Data portability (in certain cases).

To exercise any of these rights, contact us at hello@bcityaesthetics.co.uk

8. Cookies

Our website uses cookies to improve your browsing experience and analyse website usage. You can manage your cookie preferences through your browser settings.

For more information, please refer to our [Cookie Policy] (if available).

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal data.

10. Security

We use appropriate technical and organisational measures to protect your data from loss, misuse, and unauthorised access. However, no transmission of data over the internet is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: hello@bcityaesthetics.co.uk